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Get FREE Shipping on your purchase of $50 or more! Use code: FREE24
Get FREE Shipping on your purchase of $50 or more! Use code: FREE24

About Us / Shipping

                                                         About Us

We are Sandy’s Imports, a small but motivated company specializing in all your fiesta needs. We believe passionately in great bargains and excellent service, which is why we commit ourselves to giving you the best of both.

If you’re looking for something new, you’re in the right place. We strive to be industrious and innovative, offering our customers something they want, putting their desires at the top of our priority list.

We are located in Sacramento, California. If you are in the area, we welcome you to stop by and view our large and ongoing selection. Orders are quickly processed and usually shipped within 24-48 hours.

 

                                                   Shipping Policy

When will my order ship?

FREE SHIPPING: When selecting the FREE SHIPPING option or coupon. Your order will be shipped using standard shipping. If you need your items fast please pay for Express or 2 Day shipping. Based on where you are located you may receive your order anywhere from 2-5 business days. 

Orders are shipped Monday – Friday. Orders placed on the weekends will ship the next business day.  Orders are quickly processed and usually shipped within 24-48 hours.

Where do you ship to?

We ship domestic and international.

WE DO NOT SHIP TO P.O. BOX. Please make sure to provide a physical address to avoid any delays.

How do you ship?

We ship using USPS, UPS, and FedEx based on your shipping selection.

How much is shipping?

Shipping cost varies. We do not charge flat rate, instead shipping is charged based on what the shipping company charges us. Shipping cost is generated on your location and weight. To get a shipping quote please add the desired items to your cart and proceed to check out. Once at checkout you will be asked for your shipping address, then you will be provided with shipping rates

 

Is shipping refundable?

Shipping cost are NON – REFUNDABLE

I received my package but its damaged. What do I do?

If your package is damaged or missing call us at 916-868-4261 immediately. We will request photographs of the damaged package. Once you see that the item is damaged. Please take photos immediately. We will request pictures of the damaged item and the outside and inside of the packaging. With out photos of the damaged product or packaging we will not be able to file a claim.  Once we receive evidence we will open a claim.  

 

 

                                                      Refunds / Returns

Can I cancel my order?

You may cancel your order only if the order has not been shipped. Please call us as soon as possible if you need a cancellation.

 

Can I return or exchange?

All sales are final. We do not accept any returns or exchanges. If you are unsure or have questions about a product please call us at 916-868-4261.