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FREE SHIPPING WHEN YOU PURCHASE MORE THAN $25! ENTER CODE: LOVE
FREE SHIPPING WHEN YOU PURCHASE MORE THAN $25! ENTER CODE: LOVE

About Us / Shipping

                                                         About Us

We are Sandy’s Imports, a small but motivated company specializing in all your fiesta needs. We believe passionately in great bargains and excellent service, which is why we commit ourselves to giving you the best of both.

If you’re looking for something new, you’re in the right place. We strive to be industrious and innovative, offering our customers something they want, putting their desires at the top of our priority list.

We are located in Sacramento, California. If you are in the area, we welcome you to stop by and view our large and ongoing selection. Orders are quickly processed and usually shipped within 24-48 hours.

 

                                                   Shipping Policy

When will my order ship?

Orders are shipped Monday – Friday. Orders placed on the weekends will ship the next business day.  Orders are quickly processed and usually shipped within 24-48 hours.

Where do you ship to?

We ship domestic and international.

WE DO NOT SHIP TO P.O. BOX. Please make sure to provide a physical address to avoid any delays.

How do you ship?

We ship using USPS, UPS, and FedEx based on your shipping selection.

How much is shipping?

Shipping cost varies. We do not charge flat rate, instead shipping is charged based on what the shipping company charges us. Shipping cost is generated on your location and weight. To get a shipping quote please add the desired items to your cart and proceed to check out. Once at checkout you will be asked for your shipping address, then you will be provided with shipping rates

 

Is shipping refundable?

Shipping cost are NON – REFUNDABLE

I received my package but its damaged. What do I do?

If your package is damaged or missing call us at 916-868-4261 immediately. We will request photographs of the damaged package. Once we receive evidence we will open a claim.  

 

 

                                                      Refunds / Returns

Can I cancel my order?

You may cancel your order only if the order has not been shipped. Please call us as soon as possible if you need a cancellation.

 

Can I return or exchange?

All sales are final. We do not accept any returns or exchanges. If you are unsure or have questions about a product please call us at 916-868-4261.